Shipping policy
🚚 Shipping & Delivery Fees
Products are shipped from France. Shipping fees depend on the frame size ordered.
📦 Order Processing
Processing time: 1 to 3 business days after payment confirmation.
During peak periods, this timeframe may be slightly extended.
🇫🇷 Mainland France
🔹 Frame size 20 x 25 cm
| Delivery Method | Carrier | Price | Estimated Delivery Time (after dispatch) |
|---|---|---|---|
| Pickup Point | Chronopost Shop2Shop | Free! | 2 to 4 business days |
| Home Delivery | Colissimo | €1.90 incl. VAT | 2 to 3 business days |
🔹 Frame size 50 x 70 cm
| Delivery Method | Carrier | Price | Estimated Delivery Time (after dispatch) |
|---|---|---|---|
| Pickup Point | Pickup Network (depending on availability) | Free! | 2 to 4 business days |
| Home Delivery | Colissimo | €9.90 incl. VAT | 2 to 3 business days |
🇪🇺 Europe
🔹 Frame size 20 x 25 cm
| Delivery Method | Carrier | Price | Estimated Delivery Time (after dispatch) |
|---|---|---|---|
| Home Delivery | Colissimo International | €9.90 incl. VAT | 3 to 7 business days |
🔹 Frame size 50 x 70 cm
| Delivery Method | Carrier | Price | Estimated Delivery Time (after dispatch) |
|---|---|---|---|
| Home Delivery | Colissimo International | €19.90 incl. VAT | 3 to 7 business days |
Delivery times may vary depending on the destination country and local logistics conditions.
🇺🇸 🇨🇦 United States / Canada
🔹 Frame size 20 x 25 cm
| Delivery Method | Carrier | Price | Estimated Delivery Time (after dispatch) |
|---|---|---|---|
| Home Delivery | UPS | €39.90 incl. VAT | 5 to 7 business days |
🔹 Frame size 50 x 70 cm
| Delivery Method | Carrier | Price | Estimated Delivery Time (after dispatch) |
|---|---|---|---|
| Home Delivery | UPS | €69.90 incl. VAT | 5 to 7 business days |
For deliveries outside the European Union, customs duties, local taxes, or import fees may be applied by the destination country’s authorities. These charges are entirely the responsibility of the customer and are not included in the product price or shipping fees.
📬 Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number to monitor your parcel until delivery.
⚠️ Delivery Times
Delivery times are estimates provided by carriers. Delays beyond our control may occasionally occur (peak periods, logistical disruptions, exceptional circumstances).
📦 Delivery Issues
In the event of a parcel that is not received, damaged, or showing any issue, please contact us within 48 hours of receipt or expected delivery date so that we can promptly assist you with the carrier.
📩 Contact
For any questions regarding shipping or order tracking, please contact us via the Contact page of the website. We will respond as quickly as possible.